FAQs
1. What is exactly the aim of Premier Aviation Services S.A.?
Premier Aviation Services coordinates transport on chartered aircrafts and helicopters. As a company, we have access to numerous jets over the world. We can arrange your transport to the destination of your choice, in the desired means fast and easy. Tell us where and when you want to go and we will arrange it for you!
2. What is aircraft and helicopter chartering?
A person or a group of people travels privately, enjoying a tailor-made comfortable flight. Our customer(s) indicates preferred destination, date, time and type of aircraft.
3. What are the advantages?
The advantages are speed, comfort, luxury and – above all- privacy. You can avoid cancellations, flight delays and time being wasted needlessly waiting around in an airport, going through time-consuming security checks and baggage claim. Our customers are boarded immediately (within 20 minutes) and their luggage is loaded on the spot. Our aircrafts take-off right away and land as close as possible to the final destination. Whether you travel by helicopter, turboprop or private jet, you will be able to enjoy incomparable comfort.
4. Is it safe?
The safety of our passengers is our top priority. Our aircraft crew is subject to the strictest regulations and has at least 7,500 hours of flight experience. All our aircrafts undergo the most rigid checks that also apply to conventional airlines.
5. What types of aircrafts and helicopters are available through Premier Aviation Services?
Premier Aviation Services has access to more than 5,000 charter aircrafts all around the world among which jets, turboprops and helicopters.
6. Is hiring an aircraft considerably more expensive than flying with conventional airlines?
Not necessarily. Customers may actually benefit from this, considering the total cost. If an aircraft is full, then the cost per capita is obviously lower. Also, when you fly by day and at the time of your choice that serves your purposes and schedule better, it is clearly less expensive and more relaxing. Those who travel for business may have a day trip avoiding possible overnight accommodation expenses etc. Please contact us for special offers!
7. Is booking a flight easy?
Yes! Through our website you can send us travel details (date/time/destination) and the aircraft of your choice. We will estimate the cost and send you the very best options. You can confirm your choice by contacting Customer Service at T: +30 210 3356 027. Our staff works on shifts 24/7.
8. When can I call Customer Service?
Customer Service is available 24/7 and you can easily arrange any detail of your trip, type of aircraft, order your preferable menu, modify your transport to the airport and even make a hotel reservation. The options are limitless!
9. How much time in advance do I need to book a flight on a helicopter or aircraft?
You may book a flight on a helicopter 60 minutes prior to departure and 3 hours prior to departure for an aircraft, provided of course that an aircraft and crew are available. Sometimes it also depends on the country and airport of your destination. During high seasons (such as season's holidays and summer vacation) we recommend that you book your flight as soon as possible.
10. Can I cancel or modify my flight if I need to?
You may cancel or modify your flight 24 hours prior to the scheduled time of departure. In case you need to cancel or modify your flight in less than 24 hours from the scheduled departure, you are charged with cancellation fees. You may see the detailed Charter Terms and Conditions by clicking
here.
11. What menu choices do I have during flight? Is there a choice?
Of course there is a choice! Our Customer Service will be happy to provide you with your desired menu. There is a wide range of fresh juice, fruit and drinks, while meal options depend on the type of aircraft and destination.
12. Where do Premier Aviation Services aircrafts and helicopters take off?
The base of our company is at the Athens International Airport El. Venizelos. Our aircrafts and helicopters take off and land at the Main Terminal Building of the Athens International Airport.
13. Who will meet us on arrival at the Main Terminal Building?
On arrival at the Main Terminal Building, one of our company's representatives will welcome you and arrange all of your trip details, in order to make your waiting as short and pleasant as possible.
14. Are pets allowed?
Of course they are, provided they are restrained in a special box, mainly during take-off and landing. Contact our Customer Service and we will give directions, especially if you are traveling to countries that require special permissions for importing pets.
15. Which objects are forbidden carry on your aircrafts and helicopters?
- Radioactive materials
- Explosives, ammunition, fireworks
- Materials containing combustibles
- Corrosive substances
- Compressed gasses
- Flammable sustances
- Toxic materials or pollutants
- Toxic and high oxygen content substances
- Drugs or alcohol drinks
For more information regarding possibly dangerous objects, please contact Customer Service.
16. Where can a helicopter land?
Wherever safe landing conditions are observed.
17. What is Premier Aviation Services policy on smoking during flights? ;
Smoking is prohibited on our aircrafts according to the regulations. For more information, please contact Customer Service.
18. Where are the Premier Aviation Services headquarters located?
6 Imitou Street,
17564 P. Faliro Greece
19. How much luggage can I carry with me on the aircraft?
Each passenger is entitled to one (1) luggage unless otherwise agreed.
20. How much luggage can I carry with me on the helicopter?
Each passenger is entitled to one (1) medium-sized soft luggage.
21. What are the optional extras that Premier Aviation Services provides for its customers?
We are able to:
- Help you organize trips and grant you access to important sporting and non sporting events
- Provide you with catering services based on special customer needs
- Arrange for your transport to and from the airport to your final destination
- Recommend and ensure the best accommodation
In other words, Premier Aviation Services is able to arrange every single detail of your trip.